Sent to HSL as feedback too:
My 11 years old child rides the bus xxx every day since 2 years on the same route to go to school.
Today at 7 in the morning, the driver of the bus (registration number) picked her up in xxx to kick her out after 2 km when he realized her monthly card had expired (note that we never received a mail warning that the card was about to expire as it usually happens).
He didn’t even leave her time to speak or suggested her to buy a ticket with the money on the card.
He was rude and he left her crying at the bus stop on the way to school on a Friday? Where is the humanity?? Was he racist? my kid is african-finnish so of course the first thing she thought is that the driver is racist (on top of being rude and heartless).
Who leaves an 11 years old girls on the way to school 2 km from home?? He should be fired!
Regards